Outsource Your Inbound and Outbound Calls for Everything from Phone Orders to Lead Generation
Voice Teleservices gives you the power to do business better by providing consultancy and call center services that will help maximize your company’s profitability.
- Promote long term loyalty
- Capture and leverage customer insights
- Drive continual improvement and profitability
"Voice has been an instrumental part in the Catering service channel for PDQ South Florida. The agents are knowledgeable and engage with our guests to provide excellent customer service and support for catering. By partnering with Voice we can receive multiple orders simultaneously across all of our stores. A big win for growing sales!"
"We are proud to partner with Voice Teleservices and we feel they are Best In Class in handling our guests needs by mirroring our own company standards and goals. The level of talent of their team and their continued training they do internally is a testament to their dedication to making sure their clients are happy with their partnership as well. It’s not often that a vendor genuinely strives to be an extension of your brand, and when there is a sales celebration or a WIN, it is exciting that Voice Teleservices team is just as authentically excited as we are and more than anything they helped make that happen!"
Our partnership with Voice Teleservices has helped us grow our sales and guest service. The Voice Teleservices team provides a level of knowledge and service that has been a notable improvement in our sales and the service we provide to our guests.
We utilized the services of Voice Teleservices and worked directly with Dave for two years. He was an outstanding partner of ours and his team was instrumental in helping us hit our goals by providing us with qualified leads on a consistent basis.
Voice Teleservices started strong for us but they continued to get stronger with each call they made for us.
In just 6 months our leads are converting to sales at a 300% increase and our list to lead conversion has increased 200%.
Voice Teleservices learned our product line quickly, they allowed us to delay in-house hiring, and best of all, they got results!
The results speak for themselves.Voice Teleservices helped us reach key decision makers in an extremely efficient fashion.
In the end, the proof was in the pudding. Callers routinely gave their experience with Voice Teleservices five out of five marks.
Our telestrategy is highly tuned to your needs
As a Business Owner, you sometimes need help in aligning your product, service, or offering to the needs of your customers or target market. Voice Teleservices can assist you in becoming even more attuned to customers’ needs and expectations with consultancy and call center services that will allow you to maximize profitability while enhancing productivity and performance. Whatever the nature of your business, we can handle sales, customer service, retention, marketing, data collection, event scheduling and more! With our over 14 years of experience in such industries as enterprise IT solutions, medical sales, and restaurant services; we can bolster your business’ ability to provide a seamless and integrated telemarketing program to your loyal customers, and your potential customers. We have worked with a diverse range of clientele such as Xerox, The Princeton Review, athenahealth, McKesson Medical, Pierce Promotions, Monster, Snap-on Tools, Red Robin Restaurants, and many more.
We offer the following tools for your business:
We can provide you with consultancy assistance; as well as become your call center agency; managing your telemarketing program with a high degree of customization, attention, and accountability..Read more
Inbound Call Center Services
Our call center Advisors truly sound like the voice of your company and brand. We align our performance objectives and management practices with your specific business objectives and values to ensure your customers enjoy an experience that is similar to, or better than, talking directly to your internal agents.. Read more
Telemarketing Campaign/Program Testing Services
We can provide you with a call center “laboratory” where you can test and refine your marketing offer, messaging strategy, and customer targeting strategy before ramping up with the approach that maximizes conversion rates and ROI..Read more
Outbound Call Center Services
Our outbound B2B marketing services accelerate the sales process by producing a steady stream of qualified leads and appointments for your inside and field sales teams..Read more
Customer Engagement Consultation Services
We can work with you to better align your internal business practices and marketing activities with the needs of your customers..Read more
We offer clients a professional call center environment. Our robust technology platform is highly flexible to meet a wide range of sales,...Read more