Our Commitment to You
We help clients maximize the profitability of their sales and marketing programs. We know that by listening to and responding to the needs of customers, we can help clients better align their offers with the expectations of the market, thereby engendering loyalty and competitive advantage.Read more..
"Voice has been an instrumental part in the Catering service channel for PDQ South Florida. The agents are knowledgeable and engage with our guests to provide excellent customer service and support for catering. By partnering with Voice we can receive multiple orders simultaneously across all of our stores. A big win for growing sales!"
"We are proud to partner with Voice Teleservices and we feel they are Best In Class in handling our guests needs by mirroring our own company standards and goals. The level of talent of their team and their continued training they do internally is a testament to their dedication to making sure their clients are happy with their partnership as well. It’s not often that a vendor genuinely strives to be an extension of your brand, and when there is a sales celebration or a WIN, it is exciting that Voice Teleservices team is just as authentically excited as we are and more than anything they helped make that happen!"
Our partnership with Voice Teleservices has helped us grow our sales and guest service. The Voice Teleservices team provides a level of knowledge and service that has been a notable improvement in our sales and the service we provide to our guests.
We utilized the services of Voice Teleservices and worked directly with Dave for two years. He was an outstanding partner of ours and his team was instrumental in helping us hit our goals by providing us with qualified leads on a consistent basis.
Voice Teleservices started strong for us but they continued to get stronger with each call they made for us.
In just 6 months our leads are converting to sales at a 300% increase and our list to lead conversion has increased 200%.
Voice Teleservices learned our product line quickly, they allowed us to delay in-house hiring, and best of all, they got results!
The results speak for themselves.Voice Teleservices helped us reach key decision makers in an extremely efficient fashion.
In the end, the proof was in the pudding. Callers routinely gave their experience with Voice Teleservices five out of five marks.
Voice Teleservices' Team
I had usually found consultants to be good at repeating what I already knew! Dave was a revelation in that respect, he listened, observed and then provided insights that really helped drive the business forward. Dave worked with an enthusiasm that created real energy in the project that was largely responsible for the fantastic improvements we delivered. This included a save rate improvement of 50% and contribution to a retained revenue figure of over $60 million.
Acquisition and Retention ManagerRead more..