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The latest from the Voice Teleservices B2B Call Center Blog

B2B Call Center Voice Teleservices Testimonial:
Monster.com

“Monster strives to provide its customers with a world class experience. Voice Teleservices was able to help us quickly pinpoint areas for improvement.... Their expertise in the outbound call space was instrumental in bringing Monster's internal Telemarketing team as well as our outsourced partner to the next level. David Sawicki's hands on approach enabled him to quickly assess our organization. He was instrumental in revamping our list and agent reporting process. These reports are used daily for improving rep productivity and to understand list quality and potential. In just 6 months our leads are converting to sales at a 300% increase and our list to lead conversion has increased 200%. We are able to coach our reps much more efficiently and effectively. Voice Teleservices understands the pros and cons of insourcing and outsourcing outbound calling. Our team is effective and successful because of their assistance.”

Monster.com

Monster.com