Voice Teleservices' Team
I had usually found consultants to be good at repeating what I already knew! Dave was a revelation in that respect, he listened, observed and then provided insights that really helped drive the business forward. Dave worked with an enthusiasm that created real energy in the project that was largely responsible for the fantastic improvements we delivered. This included a save rate improvement of 50% and contribution to a retained revenue figure of over $60 million.
Tony Cawood, Acquisition and Retention Manager ( British Telecom)
Responsible for the overall business strategy and new business development of Voice Teleservices, Dave Sawicki is a call center management expert with over 25 years experience managing inbound and outbound call center programs for mid-size and Fortune 500 clients... Read more
Subject Matter Experts
Our consulting team is supported by a network of some of the most creative sales and call center management consultants in the industry today. We draw on our network of Subject Matter Experts to provide clients with the expertise needed to develop live agent sales ... Read more
Sales & Marketing Consultants
Voice Teleservices' reputation has been earned by the quality of its telephone sales and market development consultants. Our highly selective screening and recruiting procedures consistently deliver call center agents of the highest caliber... Read more